Frequently Asked Questions

Everything You Need
to Know About Arnen

Answers about pricing, data privacy, integrations, and how Arnen helps category-creating startups build their GTM strategy.

Getting Started

What is Arnen?

Arnen is an AI-powered GTM discovery platform for B2B startups creating new categories. We help founders who are building genuinely novel products discover their pricing, positioning, sales narratives, and buyer personas using analogical intelligence and data from 10,000+ funded companies.

Unlike execution tools (Clay, Apollo, Outreach) that assume you already know your ICP and messaging, Arnen helps you discover those answers when no playbook exists. We are the discovery layer that comes before your execution stack.

What stage companies is Arnen built for?

Seed through Series B with unproven GTM. Typically targeting $50K+ ACV enterprise deals where category definition and pricing discovery are critical.

Before 50 deals, Arnen is your core engine for finding initial product-market fit. After 50 deals, your execution tools handle your primary pipeline, while Arnen continues running in the background — discovering adjacent buyer segments, testing new pricing tiers, onboarding new sales hires, and updating your objection forecasting as your market evolves. Your usage shifts from primary discovery to continuous market sensing.

How long until I see actionable outputs?

First hypothesis delivered within 48 hours of intake — that includes an initial pricing range, competitive positioning, and top objection predictions. The full discovery cycle with refined narratives, validated pricing, and complete objection mapping completes in 4-6 weeks.

Compare that to 3-6 months with traditional consulting engagements at $75K-$150K. Arnen delivers comparable depth at a fraction of the time and cost because we reason across our analogous company database rather than starting from scratch.

How It Works

How is this different from hiring a GTM consultant?

Consultants bring frameworks and experience. Arnen brings data. We pattern-match across our proprietary market dataset — funding patterns, analyst taxonomies, and analogous company signals — simultaneously analyzing thousands of vectors that a consultant would take months to research manually. No human, however experienced, can hold 10,000 company trajectories in their head at once.

Most customers use both — Arnen for speed and data-backed discovery, consultants for nuance and relationship-driven advice. Arnen gives your consultant a 4-week head start with hypotheses they can immediately pressure-test.

What is the 5-Layer Market Discovery Waterfall?

The Waterfall is Arnen's core methodology for finding pricing and positioning signals when no direct competitors exist. It searches five layers of analogous companies: Layer 1 checks for rare direct analogs. Layer 2 looks at adjacent markets. Layer 3 finds companies selling to your exact buyer persona. Layer 4 matches on ROI mechanics. Layer 5 uses cost-avoidance economics as a fallback.

Each layer produces pricing signals that, when combined, give you a defensible range with a confidence score — not a guess. The deeper the layer, the more abstract the analogy, which is why we include sensitivity scoring so you know where the analysis is strongest.

What if the analogies don't apply to my specific market?

Every analysis includes sensitivity scoring. We tell you which inputs most affect your output — and where the analogies are weakest. Layer 5 (Economic Equivalent) provides a fallback when structural analogies do not hold.

You will know the confidence level before you act on any hypothesis. If confidence is below our threshold, we flag it explicitly rather than presenting weak signals as strong conclusions. This is what we call Limitation Disclosure — we would rather tell you what we do not know than pretend we know everything.

What happens if Arnen's recommendations are wrong?

Every recommendation comes with a confidence score and sensitivity flags so you know exactly how much weight to put behind it. If an analogy is weak or the data is thin, we tell you — that is our Limitation Disclosure philosophy. We would rather flag uncertainty than let you act on a false signal.

More importantly, Arnen learns. When you feed back real deal outcomes (won, lost, objection encountered), the Bayesian model updates its predictions. Early recommendations are hypotheses to test, not directives to follow. The system gets meaningfully more accurate with every deal cycle, which is why discovery is continuous, not one-shot.

What does the Narrative Triage system do?

Arnen generates 20+ ways to explain what your product does — different angles, framings, and value propositions. Then our triage system lets you systematically Fire (discard), Drop (deprioritize), or Refine (iterate on) each narrative variant.

This creates labeled training data that improves the model over time. The narratives that survive triage become your messaging playbook for sales calls, website copy, investor pitches, and outbound sequences.

Pricing & Plans

How much does Arnen cost?

Arnen offers four tiers: Starter at $99/month (500 credits — enough for two full discovery waterfalls, best for pre-seed), Growth at $499/month (2,500 credits, best for Seed to Series A), Scale at $1,499/month (10,000 credits, best for multi-product), and Enterprise with custom pricing for dedicated SLA.

All plans include access to the core discovery engines — Narrative Generator, Pricing Model, Objection Forecaster, and GTM Playbooks. Growth tier and above include API access for CRM integration.

Is there a free trial?

No credit card required to get started. We deliver your first hypothesis within 48 hours of intake so you can evaluate the quality of outputs before committing to a paid plan.

We believe in earning your business with results, not locking you into a trial period. If the first hypothesis is not valuable, you have lost nothing.

Data & Security

Is my data used to train models for other customers?

No. Your data is isolated. We do not use customer inputs to train shared models. Anonymized deal outcomes (win/loss, not details) update Bayesian priors with your explicit consent only.

SOC2 Type I certified. Data isolation is contractual, not just policy. Your competitive intelligence stays yours.

Where is my data stored?

All data is stored on infrastructure within EU and US jurisdictions. We use AES-256-GCM encryption at rest and TLS 1.3 in transit. Encryption keys are versioned and rotatable.

We do not share your data with third parties. Our AI models (Claude, Gemini) process your data but do not retain it — all LLM calls use ephemeral sessions with no training data retention.

Is Arnen GDPR compliant?

Yes. We are fully GDPR compliant with data processing agreements (DPA) available for all customers. Data residency within the EU is supported for European customers.

You can request data export or deletion at any time through your account settings or by contacting our team.

Integrations

Can I integrate Arnen outputs with my existing tools?

Yes. Narratives, objection maps, and playbooks export to standard formats (Markdown, PDF, Notion). API access is available on Growth tier and above for CRM integration.

Arnen is designed as the discovery layer that feeds your execution stack. ICP definitions export to Clay for lead enrichment. Persona data exports to Apollo for prospecting. Objection insights feed Outreach and Salesloft for sequence personalization. Salesforce and HubSpot native integrations are on the roadmap.

Does Arnen integrate with Gong or Chorus?

Yes. When integrated, Gong call recordings feed Arnen's objection learning engine. Real objections from your sales calls refine our predictions, creating a feedback loop that makes both tools more accurate over time.

Arnen prepares you before the call (predicting objections and providing counter-arguments). Gong analyzes the call after it happens. They are complementary — Arnen before, Gong after.

Product

What is the Call Simulator?

The Call Simulator lets you practice against 5 AI buyers who push back like real ones. Each simulated buyer persona is calibrated to a different objection profile: the skeptical technical buyer, the budget-conscious CFO, the risk-averse compliance officer, and more.

Teams that practice with simulated objections report significantly higher close rates. The objections do not go away — you just stop being caught off guard by them.

How does the Objection Forecaster work?

Arnen's Objection Forecaster analyzes analogous markets to predict the objections your specific buyers will raise. If you are selling an AI compliance tool to CFOs, it looks at how CFOs have historically objected to other AI tools, other compliance tools, and other novel operational tools.

The output is a ranked list of predicted objections with counter-arguments and effectiveness scores. Each counter-argument is graded by how well it has worked for analogous products in similar sales situations. The forecaster updates its predictions as you feed it real call data from Gong or manual input.

Still have questions?

Book a 30-minute call. We'll walk through how Arnen fits your specific situation.